Contact Us
Got a question about one of our casino reviews, a correction to flag, or something else on your mind? This page explains the best ways to reach the team behind Online Casinos Australia and what to expect when you do.
How to Reach Us
The fastest way to get in touch is by email. Whether you have a question about how we rate casinos, want to flag an outdated offer, or have a general enquiry about the site, we read every message sent to:
We aim to respond within two business days. Messages about factual corrections or broken links are given priority so the site stays accurate for every reader.
What We Can Help With
- Review questions — if something in one of our casino write-ups looks out of date or unclear, let us know and we will verify it against the current terms.
- Site feedback — spotted a broken link, a page that is hard to read on mobile, or a comparison that could be more useful? We welcome that kind of note.
- Affiliate and partnership enquiries — if you represent a casino brand and want to discuss how Online Casinos Australia works, email us at the address above and mark your subject line accordingly.
- General questions about online casinos in Australia — we are happy to point you toward the right page on the site, though we cannot give personal financial or gambling advice.
What We Cannot Help With
As an independent comparison site, we do not operate any of the casinos listed here and have no access to player accounts, transaction records or support queues. If you have a dispute with a casino — for example, a withdrawal that has not arrived or a bonus that was not applied — you will need to contact that casino's own customer support team directly.
If you are concerned about your gambling habits, our responsible gambling page has resources and contacts that are better placed to help than we are.
About This Site
Online Casinos Australia is an independent comparison hub reviewing offshore online casinos for Australian players. Our editorial team researches each casino — checking its bonus terms, game range, payment options and licensing status — before assigning a rating. Commission relationships with listed casinos do not determine rankings or ratings; you can read more on our about us page.
All casino offers on this site are intended for adults aged 18 and over. Gambling involves risk, and no outcome can be guaranteed.
Response Times and Availability
The team is based in Australia and responds during standard business hours, Monday to Friday. We do not have a live chat or phone line — email is the only contact channel. If you have not heard back within three business days, a follow-up to the same address is always welcome.
You may also find answers to common questions in our terms and conditions, which covers how the site operates, affiliate disclosures and how we handle the information you send us.